Terms of Service

Terms of Service

Fidelity Information Services, LLC (“FIS,” “we,” or “us”) makes this website for Atelio™ products and services, and its content, features, technologies, and functions (collectively, the “Site”), including a non-production version of Application Programing Interface(s) and Software Development Kit(s) (collectively, “APIs”), available to you subject to the following Terms of Use (“Terms”). These Terms are a legally binding agreement between you and us regarding your use of and access to the Site and APIs. Your access to and use of Atelio.com is voluntary and is done entirely at your own risk. By accessing and using the Site, including its sub-sites and APIs (collectively “the Content”) you accept, without limitation, the following terms and conditions.

Gathering Information via the web

Information regarding website users is collected when the user voluntarily supplies this information when submitting forms on this website. Additional visitor information is collected when users access the site and browse to different pages, files and forms within our website.

Information gathered through forms available on this website differs depending on the application or purpose of the form. Whenever you submit personal information for a specific purpose, your information will be used for that purpose only. Basic user information that may be requested includes but is not limited to:

  • E-mail address for an e-news subscription
  • Name, address, and personal data for an online resume submission
  • Name, email address, and other relevant contact information to fulfill your request for more information about our products or company or to register for an event
  • Bank numbers and other relevant customer information to provide you with access to restricted areas on our website
  • Name, address, email address, and credit card information for an online purchase.

User information is also captured when visitors access pages, files and forms on the site. This data is accessed and analyzed to measure usage and identify trends. The data is also considered part of our continuous effort to improve usability and to develop web strategies and campaigns that are tailored to our clients' needs.

Your Conduct

You may use the Site and APIs only for lawful purposes and in accordance with these Terms. When using this Site or APIs, you understand and agree that:

  • You will only use this Site and APIs as intended, and will not use this Site or APIs in any way that violates any applicable federal, state, local or international law or regulation;
  • You will not violate, or encourage others to violate, any right of a third party, including by infringing or misappropriating any third-party intellectual property right;
  • You will not disrupt, interfere, infect, circumvent, or alter (or attempt to do any of the foregoing) the Site or APIs (or any security-related feature or access control mechanism of the Site or APIs) in any way, including by: (a) disabling or circumventing features that prevent or limit use or copying of any content; or (b) reverse engineering, decompiling, or otherwise attempting to discover the source code of any portion of the Site or APIs, except to the extent that the activity is expressly permitted by applicable law or agreed to by you and FIS;
  • You may only use the Site and any content available on the Site as provided to you through the Site, unless otherwise expressly agreed by FIS. You will not reproduce, distribute, publicly display, publicly perform, copy, modify, create derivative works from, or alter the Site (including any content or intellectual property contained in or provided through it) or APIs;
  • You will not interfere with the operation of the Site or APIs or any authorized user’s use of the Site or APIs, including by uploading or otherwise disseminating any virus, adware, spyware, worm, or other malicious code or by interfering with or disrupting any network, equipment, or server connected to or used to provide the Site or APIs;
  • You will not perform any fraudulent activity, including impersonating any person or entity, claiming a false affiliation, accessing any other Site account without permission, or falsifying your age or date of birth;
  • You will not sell or otherwise transfer the access granted under these Terms or any right or ability to view, access, or use any content or services on the Site or APIs;
  • You may not obstruct, remove, or otherwise alter any proprietary rights, compliance, or other notices that may be provided with the content or services on the Site or with APIs;
  • You will ensure all persons who access the Site or APIs through your internet connection are aware of these Terms and comply with them; and
  • FIS may, at any time and for any reason, terminate or block your access to this Site or APIs.

Our Use of Cookies

When you visit pages on our website, our web servers automatically recognize your browser's domain name and IP address but do not recognize or retrieve any information related to your identity. We collect this information in order to collect information regarding the pages visitors access. This information is collected solely for statistical purposes and to determine visitor access to restricted areas on our site. It is not used to identify individuals, nor is it shared with third parties.

Our web servers use "cookies" to collect this information. The term "cookie" refers to files that are transferred from a website to your computer's hard drive. The use of cookies can improve the level of service for visitors to our site. For example, if you voluntarily supply contact information via a web form or registration form, a cookie can be stored on your computer, which in this case, enables you to skip the registration process on subsequent visits.

A cookie does not retrieve data from your hard drive, carry computer viruses, or capture your email address. The information collected in these cookies contains no information that you have not otherwise provided. Most browsers will allow you to disable cookies, or warn you before accepting a cookie. If you decide not to accept cookies, you may not be able to successfully navigate some areas of our website. Below are the cookies we collect during your visit to our site:

  • Social Media Cookies – uvc, loc, ssh, ssc, uid, __atuvc, uit, psc, di, dt: these cookies are set by AddThis. These cookies do things like - setting a unique non personally identifiable ID, and tracking social media (Facebook, Twitter, LinkedIn, etc) sharing habits of a user.
  • Analytics Cookies  – __utma, __utmb, __utmc, __utmz: these cookies are set by Google Analytics. These cookies track user sessions (so we know if you are first time or repeat visitor). They also help us see how you got to www.atelio.com (your referrer), how long you are actively using the site, and where you exit the site.
  • Preference Cookies – My-Country, My- Country-Location: these cookies allow us to automatically direct you to your country of choice. hide-rss-notice: (Chrome users only) this cookie allows us to know if you've already seen our RSS notice.
  • Strictly Necessary Cookies  – sessionID: this cookie contains a random number that allows us to know to which areas of the site a user should have access. NSC_mc-gjthmpcbm: this cookie contains a value that allows us to route user requests to view a webpage, to the correct server.

Please note: None of the above cookies contain personally indentifiable information.

Privacy and Confidentiality

Protecting the privacy and security of your information is important to us. Please review our Privacy Policy to better understand how we collect, protect, and use your information, as well as how we may collect and use information about your general use of the Content, which we may collect to, among other things, improve your experience and better provide products and services. Our Privacy Policy is incorporated by reference into, and is a part of, these Terms.

In your use of the Site or APIs or in other interactions with us, you may be given access to certain non-public information, software, specifications, or code (collectively, “Confidential Information”), which is confidential and proprietary to us. You may use Confidential Information only as necessary in exercising such rights as are granted to you in these Terms. Unless otherwise expressly agreed in writing by us, you agree not to disclose, publish, or disseminate any Confidential Information to any third party or use any such Confidential Information for your own or any third party’s benefit. You may not use or export any Confidential Information in violation of United States law or the laws of the jurisdiction in which you obtained the information. You further agree to take reasonable precautions to prevent any unauthorized use, disclosure, publication, or dissemination of Confidential Information. You acknowledge that your unauthorized disclosure or use of Confidential Information could cause irreparable harm and significant injury to us that may be difficult to ascertain. Accordingly, you agree that we will have the right to seek immediate injunctive relief, without the necessity of posting a bond or other security, to enforce your obligations under these Terms in addition to any other rights and remedies it may have. If you are required by law, regulation, or a valid binding order of a court of competent jurisdiction to disclose any Confidential Information, you may make such disclosure but only if you have notified us before making such disclosure and have used commercially reasonable efforts to limit the disclosure and to seek confidential treatment of such information.

Links to Other web Sites

We provide links to other websites from www.Atelio.com. However, while we may maintain business relationships with the operators of such websites, we are not responsible for the content or privacy policies of those sites. We provide access to these sites for your convenience only, and accessing such sites is done at your sole risk.

Third-Party Terms

This Site may provide tools that enable you to export information to third-party services and may contain links to third-party sites, including some services and sites operated by our business partners or clients. By using any of these tools, you agree that we may transfer your information to the applicable third-party service. You understand and agree that: (a) we have no control over these third-party services and sites; (b) to the fullest extent permitted by law, we are not responsible for any third-party service’s use of your exported information and is not responsible for the content of any third-party site; and (c) we are not liable for any damages, losses, or expenses that you may incur while using any of these third-party services and sites.

If you decide to access any of these third-party services or sites, you do so entirely at your own risk and subject to the terms and conditions of use for such services or sites. You further understand and agree that any links, references, logos, or news relating to third parties on the Site does not constitute an endorsement of, an advertisement for, or partnership with any such third party.

The Site (or APIs) may also include or incorporate third-party software components that are generally available free of charge under licenses granting recipients broad rights to copy, modify, and distribute those components (“Third-Party Components”). Although the Site (and APIs) are provided to you subject to these Terms, nothing in these Terms prevents, restricts, or is intended to prevent or restrict you from obtaining Third-Party Components under the applicable third-party licenses or to limit your use of Third-Party Components under those third-party licenses.

No Legal Advice, Legal Opinions, or Legal Services Provided

THE INFORMATION, MATERIALS AND CONTENT ON THIS WEB SITE ARE PROVIDED SOLELY FOR GENERAL INFORMATION AND DO NOT CONSTITUTE LEGAL ADVICE. As legal advice must be tailored to the specific circumstances of each case, and laws are constantly changing, nothing provided herein should be used as a substitute for the advice of competent counsel. If legal advice or other expert assistance is required, the services of a competent attorney should be sought. Information, materials, and content are generally designed to be of general applicability. Particular state laws, regulations, and special contractual provisions can impact rights, responsibilities and legal obligations. Only a competent attorney or other professional looking at all the pertinent facts and circumstances of a particular situation can provide specific and definitive guidance.

Intellectual Property

Subject to your complete and ongoing compliance with these Terms, we grant you, solely for your personal, non-commercial use, a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Site and APIs.

We hold all right, title, and interest to the Site, the Materials (as defined below), APIs, and all intellectual property, material, content, features, and services provided through the Site, as well as the design, selection, and arrangement thereof. The Materials (as defined below), information, and Content on this website are copyrighted property of FIS and may not be copied, distributed, republished, uploaded, posted, or transmitted without express written consent. Any reproduction, modification, or other use is expressly prohibited. If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Site or APIs in breach of these Terms, your right to use the Site (or APIs) will cease immediately and you must, at our option, return or destroy any copies of the Materials you have made. Any use of the Site or APIs not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

The Materials displayed on this website, including but not limited to all text, audio, video, images, photographs, illustrations, artwork, animation files and other graphics, and names, logos, trademarks and service marks (collectively, “Materials”), are property of FIS or affiliated companies or its licensors and are protected by copyright, trademark and other intellectual property laws. This site may be displayed, downloaded and/or printed solely for your personal, non-commercial home use, provided that you do not delete or modify any copyright, trademark or other proprietary notices. Any other use of the material on this site without the prior written consent of FIS is strictly prohibited.

Disclaimer of Warranties and Liabilities



Exclusions and Limitations

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain damages. Accordingly, some of the disclaimers and limitations of liability may not apply. To the extent that FIS may not, as a matter of applicable law, disclaim any implied warranty or limit its liabilities, the scope and duration of such warranty and the extent of FIS’ liability shall be the minimum permitted under such applicable law.


FIS reserves the right to suspend, discontinue, and/or modify this website, and any of its content, at any time and without notice at the sole discretion of FIS. FIS will not be liable for any changes to the Site or APIs or if, for any reason, all or any part of the Site is unavailable at any time or for any period. Content found herein should be considered current only as of the initial publication date and not the date on which the content was accessed. From time to time, FIS may restrict access to some parts of the Site, or the entire Site, to users, including registered users.

Sandbox Access

A non-production version of certain of Atelio’s products and services may be made available to you through this Site. For our products and services to be made available to you for commercial use, you must enter into a separate written agreement with us. These Terms do not govern your commercial use of our products and services through the Site. 

You will use and access (or attempt to access) the APIs only in accordance with their technical documentation and the then current developer policies (both as may be made available to you through our developer portal), and these Terms. You understand that we set and enforce limits on your use of the APIs (e.g., limiting the number of API requests that you may make), as further described in the documentation and developer policies. You agree to, and will not attempt to circumvent, such limitations. You agree that we may monitor your use of the APIs to enforce these limitations, ensure quality, improve our services, and otherwise ensure compliance with these Terms. If you would like to use the APIs beyond our published limitations, you must obtain our express consent, and we may decline such request or condition acceptance on your agreement to additional terms. We are not responsible for disruption to any of your existing integration(s) that occur as a result of you exceeding our API limitations.

We are under no obligation to provide support for the Site or APIs. In instances where we offer support, the support will be subject to published policies or a separate written agreement.

Eligibility to Use the Site and/or APIs

You must be at least 18-years old to use the Site or APIs. By agreeing to these Terms, you represent and warrant to us that: (a) you are at least 18-years old; (b) you have not previously been suspended or removed from the Site; and (c) your registration and your use of the Site and APIs is in compliance with any and all applicable laws and regulations. If you are an entity, organization, or company, the individual accepting these Terms on your behalf represents and warrants that they have authority to bind you to these Terms and you agree to be bound by these Terms.

Accounts and Registration

You may create an online user profile consisting of a username, password, and other information that you provide. It is a condition of your use of the Site that all the information you provide on the Site is correct, current, and complete.

You understand and agree that you are solely responsible for maintaining the privacy and security of your usernames and passwords, and for any activity associated with your online user profile. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. In the event that your username and password are compromised or you are aware of any unauthorized activity being conducted with your user credentials, you agree to immediately notify us at Contact Us.

Forward-looking Statements

This website may contain statements related to FIS’ future plans and expectations and, as such, constitute “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These forward-looking statements are subject to known and unknown events, risks, uncertainties and other factors that, individually or in the aggregate, may cause results to be different from those expressed herein. Such forward-looking statements are based on our management’s current expectations at the time the statements were originally made. Actual results may vary materially from the expectations expressed by our management and you are cautioned not to place any undue reliance on any forward-looking statements. Readers are strongly urged to read the full cautionary statements contained in our SEC filings. We assume no obligation to update any forward-looking statements to reflect events that occur or circumstances that exist after the date on which they were made.


Unless specifically provided otherwise in this website, any communications and Materials you send to this website or to us by Internet or electronic mail are sent on a non-confidential basis and without any promises by us to keep such information confidential. We have the right to use (including reproduce, modify, distribute and display) such communications or Materials for any purpose whatsoever (including, without limitation, to develop, manufacture and/or market products) and without any obligation to pay you compensation for such use. Any information you send us must be legal, truthful and not violate the rights of any others. You further agree to defend, indemnify, and hold harmless FIS and its affiliates, shareholder, directors, officers, and employees from any and all claims or actions arising out of or in connection with: (a) your unauthorized use of, or misuse of, this Site or the Content; (b) your violation of these Terms or any applicable law or regulation; (c) actual or alleged infringement of any patent, trademark, copyright or other property right arising out of or in connection with your violation of any third party’s intellectual property rights, privacy rights or other any other property rights; or (d) any dispute or issue between you and any third party.

General Provisions

These Terms of Use, along with any other terms of use you agree to when using certain portions of this website, constitute the entire agreement between you and us with respect to accessing or using this website and the information contained herein. These Terms of Use shall be governed by the laws of the United States and the laws of the State of Florida shall govern. Any claims or suits arising from or related to these Terms of Use or your access and/or use of atelio.com website shall be brought in the Federal and State courts located in Duval County, Florida and you irrevocably agree to submit to the exclusive jurisdiction of such courts without regard to the principles of conflict of laws. Our failure to exercise or enforce any right or provision of these Terms of Use does not constitute a waiver of such right or provision. If a court of competent jurisdiction rules that any provision contained in these Terms of Use is invalid, then that provision will be deemed to be removed from these Terms of Use without affecting the remainders provisions, and the remaining provisions will be deemed to be valid and enforceable. The section titles in these Terms of Use are for convenience only and have no legal or contractual effect. These Terms of Use shall remain in full force and effect notwithstanding your ceasing to use the atelio.com website.